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Aditya Birla Group

Assignment :

ABG Enterprise-portal Revamp

Assignment Type :

Requirement

Description :

The Enterprise-portal had issues galore. For instance, the PeopleSoft Default Menu Navigation was made the user memorize many clicks causing discomfort to reach even an elementary document. Moreover, essential documents frequently required by users weren't easily traceable resulting in endless searches. Though the portal was implemented, none of its functionalities were fully exploited leaving much to desire.

Solution :

After having several brainstorming sessions and review meetings with the client, CM categorized each problem against the expert required to solve those problems. Thus, after categorizing the problems of the client and the user; with a team of in-house Technical and Functional PeopleSoft experts and Graphic Designers, CM came up with a set of designs, reworked on the entire look and feel of the portal, worked on its functionalities and developed three different sets of designs in the form of pagelets, all of this resulting in Zero Customization.

Result :

The Result was a 'satisfied and a 'highly involved' user. The users could not only have instant access to all the important links to documents from PS Enterprise and HRMS Portal but also from other non-PS applications within and outside the organization, all of this available on their desktops right from their login. All the multiple-clicks to reach the desired documents now, could be reached just through a single click. An attractive pagelet with result charts were deployed on the user's desktops encouraging them to participate in a number of enterprise-wide feedback exercises, thus growing their interest in using this all new user-friendly system. 

Aditya Birla Group

Assignment :

Hyperion Implementation

Assignment Type :

Critical Problem

Description :

This was a unique kind of implementation where a complete business intelligence tool (Hyperion 9.3) was deployed exclusively on HR data.

The implementation partner appointed by ABG could not decipher the requirements as they had never undertaken an implementation on an HR system before. The client had loads of expectations from the tool which the implementation partner was unable to understand.

The tool was designed to analyze financial data but needed enhancements to be used on HR specific data.

Since the client is using the PeopleSoft HRMS system, which has very advanced and complex security architecture, they wanted the Hyperion system to be on par with the PeopleSoft system on security features.

Solution :

Being PeopleSoft partners with ABG, the PS experts from CM were aware of the client's expectations and requirements. They went through a series of session with the implementation partner and other experts of the BI tool and went to great lengths to understand the tool Later on the team not only come up a well formulated plan on a complete Requirement Specification but also used a step by step approach on how to implement the same on the BI tool.

A customized staging environment was developed on PS system which can be easily managed with PS Application Engines and Processes to be used in the BI tool increasing the performance of the system by many times.

The whole security problem was sorted by a single view developed by CM technical consultants

Result :

An information rich, dynamic and secure BI system was deployed within the deadline of six months. With the deployment of the system, top managers got access to all the real time HR information within the organization in well formulated charts and graphs on their desktop.

Aditya Birla Group

Assignment :

SQR reporting-advance reporting

Assignment Type :

Requirement

Description :

A HR system was in place for 17 Business, around 100 Business Units in around 22 Countries There were about 50 reports in the system and each of them took hours to execute. Users were turning impatient and were unsatisfied with the reports Also, many more new reports needed to be developed. Business users had unique report requirements, Some wanted to retrieve organization charts directly from the system (without using plain spreadsheets and Microsoft Visio, which was a very cumbersome process) They wanted reports in formats which were visually appealing and comprehensive.

Solution :

We brought in a team, with each member having an experience of at least 2 years of core non PeopleSoft development. These brilliant professionals were trained on the PeopleSoft system. We prioritized our deliverables and set the benchmarks for performance. Our new reports got executed in a considerably lesser amount of time than existing reports. Impressed with the performance of the new reports, the client requested us to overhaul and optimize their existing reports too. We developed a host of new and advanced reports.

Our technical consultants, enriched with core development skills, cracked all the complex requirements of business users. Thanks to the ingenious solutions provided by the CM team, now users can generate organizational structure charts directly from PeopleSoft system.

Result :

With the project of optimizing reports, we tuned the existing reports and their library files thereby increasing the efficiency of all existing reports manifold. The new reports are extremely quick and have satisfied all business needs of the users.  There were a few mammoth reports which used to take more then 24 hrs to execute. Now the same are getting executed within 5 minutes!! We also created reports where entire employee information including images was displayed on a single page. 

Aditya Birla Group

Assignment :

PeopleSoft – LDAP integration

Assignment Type :

Requirement

Description :

Aditya Birla Group required to integrate its PeopleSoft HRMS system to LDAP for user-profile creation and maintenance.

Solution :

Cyber managers analyzed the requirement and due to its in-depth knowledge of multiple technologies and PeopleSoft, developed a JAVA API and developed an interface in PeopleCode to integrate the API into PeopleSoft. The solution helped Aditya Birla group to streamline its user account management processes.

Result :

 PeopleSoft and LDAP system integrated seamlessly with real time data exchange. This further enabled Aditya Birla group to use LDAP as authentication system for PeopleSoft.

ICICI Prudential Life Insurance

Assignment :

PeopleSoft LDAP Integration

Assignment Type :

Requirement

Description :

ICICI Prudential Life Insurance began its operations in December 2000 to deliver world-class financial solutions to customers all over India. It has also won accolades for their innovative HR practices. Hence, the investment in PeopleSoft HRMS and other high-end technologies was a given.

Now, ICICI Prudential was under the process of having the organization SOX-compliant and wanted to make their PeopleSoft HRMS Application to be at par with industry standards where, Information Security is only a small part of the directives within the Sarbanes-Oxley (SOX) Act, but SOX has become a large part of information security for the organizations it applies to. Thus, they wanted to get their PeopleSoft application as well to get authenticated from the centrally based Microsoft Active directory.

Solution :

CMSS approached ICICI Prudential for PeopleSoft support when I-Pru's managers asked us to come up with a plan to complete this PeopleSoft LDAP Integration. CMSS, having done such integration for a Leading Corporate Czar before, did a detailed requirement analysis and came up with a complete JAVA API which is built to make a two way communication with any LDAP System. The API was so efficiently-built that it can not only get any system authenticated from LDAP but also can automatically update entries in LDAP system from the latest updates from PeopleSoft. We implemented the same in PeopleSoft to get the system authenticated from the Microsoft Active directory. 

Result :

 CMSS's team received accolades from the senior-most people in ICICI Prudential's PeopleSoft team successfully completing this integration before deadline. The entire system is designed with a complete set of documents and we went live a week before the defined deadline.

ICICI Bank

Assignment :

HRMS process optimization(Leave approval, Muster Approval, Applicant Offer Approval)

Assignment Type :

Optimisation

Description :

ICICI Bank has implemented PeopleSoft for all their tens of thousands employees.

Senior Users of process viz. leave application, leave approval had to spend their time in just flitting through the 4-5 screen and finally get to the approval button to approve leave for his/her sub-ordinates. Also employees, while applying for leave, had to click on various buttons (forecasting) and then finally apply for the leave.

ICICI Bank’s user were desperately looking for the way to reduce the clicks and cut-short browsing through different to pages just for a single click, in order to save their time.

Solution :

Because of our extensive knowledge of various HR processes and technologies above and beyond PeopleSoft.

We are able to bring to the fore bleeding edge technologies like AJAX and Browser optimization, Database Query re-writing to achieve the following;

  1. Many pages which were appearing click, by click, were consolidated into a single page with flow-outs
  2. Many work-flow actions such as clicks, drop downs etc. were combined into a single call-to-action click
  3. Many queries and validations were optimized for speed and efficiency
  4. Many back –end queries were also optimized for speed
  5. Data was sanitized to archive sanitized data

Result :

 The whole process which took around 300 seconds of processing/response time and upto 15 minutes of actual time. With around 15% bounce back.

Was shortened to about 520 millisecond processing time, 5 second response time and about 5% bounce back. 

Unilever Arabia – PeopleSoft

Assignment :

Troubleshoot a defunct Peoplesoft installation

Assignment Type :

Problem

Description :

The Peoplesoft 7.5 instance at Unilever Arabia had stopped working for sometime and despite the efforts of many a top-notch consulting firm, had not begun functioning.

Solution :

Our consultant examined the Peoplesoft installation and zeroed down on the Oracle database being the root cause.

After thoroughly optimising the database and noticing no improvement, the indexes and tables were analysed thoroughly and restored the database table-by-table.

Result :

Cyber Managers was awarded an annually renewable contract for maintenance and development of Peoplesoft.

We are now handling Peoplesoft development and maintenance across 8 countries in the Middle East region, for Unilever.

HLL India

Assignment :

Implementation had stalled as migration of data from Legacy system to PeopleSoft 7.5 did not happen

Assignment Type :

Critical Problem

Description :

The vendor assigned for the job left midway, being incompetent in understanding the process flows and applying the same into the new system.

Solution :

Cyber Managers studied the existing systems and the current HR processes meeting the users. Critical process workflows were first designed and implemented in Peoplesoft. Data was then migrated from the legacy system.

Result :

Cyber Managers was awarded an contract for implementation and a annual renewable contract for maintenance and development of Peoplesoft.

We are now handling Peoplesoft development and maintenance at HLL

HLL India

Assignment :

Interfacing with Third Party Products

Assignment Type :

Requirement

Description :

HLL required other HR products like PMS, e-learning to be seamlessly interfaced with Peoplesoft such that HR managers are able to generate MIS reports based on the data from other systems. As well things like competencies, course, and course history to be mapped between systems. Most of these systems used different databases and versions so creating a heterogeneous bridge between these systems was a challenge.

Solution :

Cyber Managers studied the existing systems and the current HR processes meeting the users. Critical process workflows were first designed and implemented in Peoplesoft. Data was then migrated from the legacy system.

Result :

Peoplesoft and peripheral systems work seamlessly with real time data exchange.

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