CMSS Key Differentiators

CMSS is focussed on being a PICES (Post Implementation Customization, Enhancement and Support) company.

The PICES model, mentioned above, brings the following benefits to clients:

• Single Window for all Customization, Enhancements and Support.
• Specialized Post Implementation partner to cater to all Customization, Enhancement and Support needs.
• Project Management and Tracking of the smallest issues and changes.
• All customization and enhancements at Time and Material Basis
• Up to 40% lower TCO
• 30% Extra Resources at no additional cost
• Individual independent process and controlled rotation brings stability & security.

Ensuring Continuity

• 30% resources are back-up on project at no extra cost to the client.
• Written knowledge transfer and separate knowledge transfer approval from client manager
• CoE backed Human bank Mentor Availability
• Suggested rotation of resources every 9 months for data integrity and stability.

Solution Speed Boosters (SSB)

CMSS has a set of solution speed boosters (SSB) that facilitate quick customization & support for PeopleSoft system. These SSB come in the form of reusable assets from our past experience, optimized usage of tools and templates, updated methodology (?). Use of SSB will ensure better quality of customization & support to the system with enhanced productivity.

Unique Integration Expertise

The success or failure of a large application software often depends on the seamlessness of its integration with allied or peripheral systems. We have a formidable track record in integration expertise pertaining to PeopleSoft in areas such as 360 degree feedback, Performance management systems with ERP for companies like TATA Group, ICICI Group, Aditya Birla Group, Times Group, Hindustan Lever and more.

Processes tuned specially for Post-Implementation Support

CMSS is a company focused only on Post-Implementation Support of PeopleSoft software and hence all the processes and methodologies are aligned to provide the best-in- class customization, enhancement and support.

Teams trained specially for Post-Implementation Support

Considering our long experience in Post-Implementation Support, CMSS trains its team-members in more than one technology because we often see issues arising in the peripheral systems as well as the back-end.